ADVANCED AIR MOBILITY↗
eVTOL · ERP selection & delivery
Building the operational foundation for an eVTOL startup.
An ERP journey covering operational assessment, requirements, vendor selection, and implementation.
ROHITH EJJAPARAPUBENGALURU, INDIA / OPEN TO THE WORLD
ACCOUNT MANAGEMENT · CONSULTING · PRODUCT
From business strategy
to customer outcomes.
I’m Rohith Ejjaparapu, a Solutions Lead with a background in aerospace engineering and international management. I work across account management, consulting, and product development. My work includes shaping strategy, building AI use cases, and leading teams through delivery.
I like a good strategy presentation. I like seeing it work in practice even more.
SECTOR EXPERIENCE
Aviation · Aerospace & defense · Automotive · Discrete manufacturing · EnergyAcross manufacturing and aftermarket operations.
01 / HOW I WORK
Business understanding.
Practical delivery.
Three connected areas of work, with the same objective: turning customer priorities into results.
Customer relationships, built for the long term.
I manage customer relationships across discovery, implementation, adoption, renewals, and expansion. The work continues well beyond the handshake.
15% YoY
Pipeline growth supported by go-to-market playbooks at Tech Mahindra.
50%+ of clients
Drove additional adoption across more than half of clients at Tech Mahindra.
Global accounts
Customer and implementation experience across Europe, the Middle East, North America, and Asia-Pacific.
Strategy, operations, and the move to AI-first.
I help customers improve operations, shape business and technology strategy, and make AI part of how they work. The recommendation needs to hold up on the shop floor as well as in the boardroom.
Operations
Assessing processes, identifying gaps, and improving how manufacturing and aftermarket teams work.
Strategy
Connecting business priorities to operating models, technology choices, and implementation roadmaps.
AI-first businesses
Prioritizing AI use cases, planning adoption, and helping customers move from experimentation to practical delivery.
From customer needs to products teams can deliver.
I translate customer problems into requirements, build AI use cases, and put the delivery team in place. A compelling demo is a good start; getting it into customers’ hands is the point.
30+ AI use cases
Built AI use cases around customer needs and the team to deliver them to customers.
Team building
Built delivery capability and lead a team of 10+ presales and technical consultants.
30+ ERP features
Scoped and launched custom features from customer gaps and feedback, alongside 150+ product demonstrations.
02 / SELECTED WORK
Selected client
engagements.
Projects across aviation, automotive, and manufacturing.
Client names are kept private.
AI & AFTERSALES↗
Automotive · AI & aftersales
Finding practical uses for AI in aftersales operations.
An AI roadmap and a GenAI chatbot for aftersales defect resolution.
Inside the project
CONNECTED OPERATIONS↗
Manufacturing · Technology strategy
Making a fragmented technology landscape easier to work with.
A project and service management platform assessment for operations in Europe.
Inside the project
PERSONAL PROJECTS
Curiosity, put
to work.
Independent projects in aviation, everyday planning, and focus. Occasionally, the customer is me. That makes the feedback unusually direct.
010203
PERSONAL PROJECT · HARDWARE & iOS PROTOTYPE 04
PlaneSight Tracker
A flight-tracking project combining live aircraft data, AI-generated aircraft trivia, and Telegram and Gmail alerts. An answer to ‘what just flew overhead?’ that doesn’t require abandoning the conversation.
PERSONAL PROJECT · WATCH WALKTHROUGHParts & tools calibration tracker
A prototype bringing calibration deadlines, email reminders, and AI-assisted prioritization into one dashboard. Designed to make the next due date easier to spot before it becomes yesterday’s problem.
PERSONAL PROJECT · WATCH WALKTHROUGHTouch Grass
A personal focus-device prototype pairing an NFC tag, a 3D-printed enclosure, and an iPhone app to manage distracting apps. A small physical reminder that not every notification deserves a meeting.
About the prototype
Designed around a tap-to-toggle interaction using Apple Shortcuts and Screen Time. The project includes the iOS app and a custom enclosure for the NFC tag. Shown here: a 3D preview of the enclosure design.
Meal-prep planner
Built with Claude to plan six days of meals, calculate ingredient quantities from my macros, and share the plan with my cook through Google Sheets. Less weekly coordination; the same serious attention to lunch.
PERSONAL PROJECT · WATCH WALKTHROUGH03 / EXPERIENCE & BACKGROUND
Where I’ve worked.
Ramco Systems
Aviation enterprise software · Two stints
Solutions Lead
Leading aviation software conversations from first discovery through proposals and implementation support.
Role details
- Manage and coach a team of 10+ presales and technical consultants.
- Build and pitch AI use cases and MVPs for new and existing customers, and develop the team’s delivery capability.
- Support client rollouts in EMEA and North America, and align sales, technical teams, and customer stakeholders.
Customer Success → Senior Customer Success
Worked across the aviation customer lifecycle, from product demonstrations and deal closure to ERP implementation.
Role details
- Delivered 150+ product demos across air taxi, MRO, business jets, and commercial aerospace.
- Scoped and launched 30+ custom ERP features based on customer needs.
- Customer Success Manager: Jun 2015–Aug 2020. Senior Customer Success Manager: Jul 2021–May 2022. Worked in Chennai, Munich, and Madrid.
Tech Mahindra
Business consulting · Manufacturing & aftermarket
Business Consultant
Consulting and account ownership for manufacturing OEMs, tier-1 suppliers, and aftermarket businesses.
Role details
- Built GTM playbooks that supported 15% year-on-year pipeline growth.
- Owned post-sales relationships across implementation, renewals, expansion, and customer success.
- Worked across operations and strategy consulting, AI adoption, IT consolidation, analytics, and aftermarket operations.
EDUCATION & EARLY CAREER
I started with aerospace engineering and aviation software. Consulting broadened that into manufacturing, technology strategy, and account ownership. Across those roles, I’ve worked with both the people choosing a system and the people who need to use it.
2019 - 2021
MBA, International Management
University of Roehampton / EU Business School
London & Munich
2011 - 2015
B.Tech, Aerospace Engineering
Hindustan University
Chennai
04 / OUTSIDE WORK
There’s more to me
than the day job.
HOW I GOT HERE / FITNESS
Consistency,
one session at a time.
I went from 89 kg to 60 kg and built a six-pack. That transformation made training a central part of my life. I’m now preparing for an ICN natural bodybuilding competition in 2027.
The work is in the routine: training consistently, tracking nutrition, and taking care of my body. Progress takes patience. Unfortunately, the weights have never accepted ‘a busy week’ as a substitute for showing up.
89 → 60 kgMY FITNESS TRANSFORMATION
ICN · 2027MY NEXT COMPETITION GOAL
LEGO BUILDING
Some projects come
with better instructions.
I enjoy the patience and precision of a Lego build: individual pieces becoming something tangible, one step at a time. This Iron Man is one of mine. Scope changes are refreshingly rare.
SPORTS & WRITING
A different kind
of analysis.
I follow sport and write about the moments and stories that don’t always make the headlines. Curiosity still does most of the work; the opinions are slightly less diplomatic.
Read my sports writingOPEN TO THE RIGHT OPPORTUNITY
Have a role
in mind?
Let’s talk.
I’m exploring opportunities in account management, consulting, and product. For a conversation about a role or a copy of my résumé, please get in touch.
Based in Bengaluru. Open to remote work and international relocation.